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There’s this old idea in Silicon Valley that says: “hire slow, fire fast”. However, this idea doesn’t work with a startup. You would need as many good hands as possible to keep your ship from sinking. So instead of hiring less people and firing more, you need to “hire fast, fire fast”. As much as possible, retain all your good employees and weed out the bad ones, which could heavily affect productivity. Instead of firing someone, what you need to do is screen your potential employees before signing their work contract. What to look for in a potential employee In an interview, every person you shake hands with seems to be a pretty good candidate for the job. You would want to hire everyone that comes through that door (if you have the budget for it, why not?). Interviewees might have experience, but they might not have long-term commitments nor willingness to adapt to your work environment or the demands of the industry. What you need is an employee that has 5 or more of these traits to help man your startup: Drive Startups need manpower that would help the company move forward. Even if it is outside the job […]
I’m a Filipino based in Taiwan, while my client is a Ukrainian located in France. We meet for the first time over a video call. I greet her with a “Good afternoon!”, and she thanks me for staying up late to meet with her. In my years of freelancing and working with multinational companies, I’ve dealt with clients in many parts of the world – the United States, China, and the Middle East – strictly online. Technology has eased barriers in communication across cultures. But we’re still fallible to misinterpret, misjudge and mistrust one another. The distance and time zone separation, the complexity of the work involved, and personal preferences make it harder to connect without the face-to-face dimension. So it’s really important to keep communications at a professional level. Try these 5 tips: 1. Have a work plan “What gets measured gets done” – especially if it involves billable hours. Spell out what your expected roles are, as well as your client’s responsibilities. It could be a short agreement or a detailed project plan complete with multiple milestones and deliverables. This sort of work plan protects you from out-of-scope requirements, sudden reshuffling of priorities, and other arbitrary demands. Have this plan signed […]
Who says that you cannot have the time of your life while working from home? Working from home is undoubtedly fun! With more than six years as a cyberpreneur, I’ve had my share of ups and downs. But nevertheless, about 70% can be linked with F-U-N. True story. So yeah, here’s my list of things to do or things to think about to have the best-est days as an online entrepreneur. 1) Define fun What does “fun” mean to you? Get clear with it and work from there. We surely have various perspectives, so what might be fun for me might be different from you. I might envision fun as curling up with a nice book or you might consider heading to the beach to spell “fun”. Mull over this for 10 minutes. Right down your answer. 2) Integrate passion with fun What is it about passion that makes people tick? And how is it connected with fun? Well, passion is all about what excites you. It’s all about what keeps you up at night without complaining at every bit of it. Whatever that is, keep at it. You’ll be amazed that work, when considered your passion, becomes stress-free. Passion […]
Every business starts with an opportunity. Your online or cyber business idea has to be rooted to a real-world problem that a group of people are dealing with. In short, you’re selling a solution. You have to think about a particular problem, and then figure out what type of business you’re in. Broadly speaking, there are 3 categories of online businesses: service-based, knowledge-based, and product-based. Here’s a video we’ve prepared to give you a short introduction: Service-based online business This is the easiest type of online business to launch. Just by being online, you can reach out to potential customers – people or other small businesses – who need your service. There are many job sites where you can get projects from. Or you can even just promote your service right on social media, maybe a friend of a friend has an urgent requirement for your skill. Writing, designing, and coding are some of the most in demand skills that you can offer via the Web. Selling your services is also a good way for building the skills and experience that you need if you plan to transition to a new career. Knowledge-based online business If you have expertise or […]
If you’ve been in an online business for quite a while, for sure you’ve already met “Joy”. She’s the one who would comment or message with all-caps and multiple exclamation points about how she loves what you’re selling. She would even tell you a back story on why she loves it, and then proceed on asking lots of questions. And of course, she would reserve the item enthusiastically, promising to pay next week. But she won’t. “Joy Reserver” is an online selling jargon that means a buyer who enthusiastically shows interest on an item, but will not actually buy it. As an online seller, you may have already encountered several — if not many — of these people, who don’t even qualify to be called “buyers.” Aren’t they annoying? That the customer is always right is of course a hyperbole. As classic business wisdom, it just means that we must be patient with our customers — even just the potential ones — as best as we can. Like in other aspects of life, in business, we put reason above emotion. Set a reservation period Setting a one-week reservation, for example, not only prevents Joy Reservers to delay their orders, but […]
What’s the first thing that you notice when you’re visiting online marketplaces? Is it the description of a certain item, or the image for the product? As humans, we’re visual in nature. For sure, most of the time, you remember product photography more than detailed description. Visuals can create an impact to get a response from a potential customer. It triggers a reaction – emotional, psychological, and even physical – among your audiences. Product photography can create a connection between the sellers and purchasers like you. Due to a shorter attention span nowadays, the challenge for online sellers is how you will attract and persuade potential customers before they move on or click out. Product photography is essential regardless of what you’re selling: it’s a major factor in capturing your customer’s interest. Here are some helpful tips on how to engage your potential customers using product photography: Show different angles As the old saying goes, “a picture is worth a thousand words.” It can also be applied to online selling for the purpose of helping the customers decide whether to buy a certain item or not. The customers cannot touch your products physically, but you can let them visualize your […]
Starting a business isn’t easy, and sustaining one is even harder. How did Kimstore, an online marketplace for gadgets started by Kim Lato in 2006, grow from a humble Multiply outlet to one of the pioneers of e-commerce in the Philippines? Kim Lato talks about the challenges of starting and sustaining a business. Before Starting a Business When asked if she knew from the beginning that she was going to be an entrepreneur, Kim answered, “I came from an entrepreneurial family, so it was normal for me to see my parents running their own businesses. Then when it came time to start my own, it was easy for me to welcome the idea.” Multiply, which was where Kimstore started, was used mainly as a social networking website. So how did she think of using Multiply as a marketplace? “I had a pool of friends on Multiply, which at the time was the fastest-growing social network. Usually, people just blogged on it, but I thought, ‘Hey, I have friends on Multiply, so why not sell in this community?’ “So I started selling cameras, lenses, and other accessories. Then, people who bought cameras from me were also looking for phones and tablets, […]
The website for your online business is not just about selling. It’s also for finding the right customers, influential people, and other websites that can promote you. Your marketing team should be spot on in finding online opportunities for maximizing exposure of your products or services. But how can they do this? Here are some actionable steps from the speakers of PeepCon 2016, the Philippines’ premiere search engine optimization conference organized by GDI Online Marketing. The event featured internationally acclaimed SEO experts such as Mike King, Dan Petrovic, Jon Cooper, and Jason Acidre. UX signals search engine about the quality of your content. User experience (UX) is a big indicator for search engines if you have a high quality website that they should rank higher for related keywords to your business. If you have your own e-commerce site, build your customer journey in the most convenient way. Do you have all the information that customers need in one page, or do they have to jump to different pages just to find relevant content? They may also leave your website because it takes too long to load, which is a big consideration due to the internet speed in the Philippines. Stop […]
You’ve probably noticed how SEO is getting more attention from the media. Some even say that SEO is dead, and that investing in it is like flogging a dead horse. But these statements are wrong because SEO is more alive than ever. However, people are ignoring this rich advertising possibility because of these rumors. Many statistics are saying otherwise. The truth is that SEO can help you to expand your business, improve your marketing strategy, and make a bunch of money. Here are some of the most important reasons why you should develop a proper SEO strategy. Marketing benefits If you are not interested in SEO, you’re missing a great marketing opportunity. Google algorithms are based on its principles. Surely, you want your website to rank as high as possible. People browsing the Net are not checking only one term on one website – they try different websites and modify their search terms. So, what can you do? You can offer your customers a great variety of material. This way, if they modify the term, your page will appear, again and again. Google will notice this and you will be one step closer to appearing on the first page. The rise of online customers It […]
Truth be told, the thought of making a career shift – from the office cubicle to my home desk – as a freelancer/cyberpreneur has always lingered in my mind ever since I learned about the concept some years ago. I’ve felt that working from home was an ideal setup. At least for me though, a shift that’s not in the immediate future, but after x number of years. With that in mind, I had a plan – not properly drawn out, but all there nevertheless. Building the foundations For the past 3 years or so, I began to establish the foundations of that possible next career phase. I looked for writing contributions, both unpaid and (especially) paid ones. I completely overhauled my old blog, as I migrated the site to a new domain and a new hosting service. I did so, for my site to have ads for some additional revenue. Then early this year, I made the move to get myself registered with the Bureau of Internal Revenue (BIR) as a part-time freelancer. Or as the BIR would classify freelancers, a professional. It was originally intended to fulfill the requirements of some publications that freelancers like myself should have official receipts to issue. But I was mindful at the same time that I would […]
Apart from being a reputable stock trader/analyst, Marvin Germo is many things: entrepreneur, blogger, book author, newspaper columnist, and registered financial planner. All these, however, are just his ways and means of fulfilling his ultimate goal: financial freedom for every Filipino. Now, that might sound like a lofty dream (and indeed it is), but if Marvin’s life is an example, nothing is impossible. From completely ordinary beginnings, Marvin is now one of the leading finance experts in the country. He represents Registered Financial Planners (RFP) Philippines, an independent self-regulatory professional group educating and gathering financial planners in the country. He writes regular columns on stock investment for the Business Mirror and MoneySense Magazine. Marvin, who often appears in TV and radio interviews, also shares financial knowledge as a keynote speaker in various events and seminars. Here are insights on how he was able to carve his own path toward financial freedom through entrepreneurship. 1. Being an entrepreneur is a decision. Marvin wasn’t born to a particularly wealthy, business-minded, or financially-savvy family. His father, for example, was a long-time employee of a top multinational pharma company up until retirement. Marvin himself seemed destined for the same, safe path, having started out […]
Being a cyberpreneur need not be hard. Considering the vast array of tools and techniques available to us web professionals, nothing can go wrong as long as we know the tricks of the trade. What could be that “little secret” to keep our online businesses flourish through time? The Power of “We” Having started my freelance writing career in 2009, I ventured onto the unknown path of a web content writer then. I racked gig after gig – writing over 5,000 words a day for a meager sum. Little did I know that there’s more to what I have been doing during that time. I would spend an average of six hours a day writing until my hands were sore. Well, not to worry, I thought, for by the end of the week, I would fill my heart’s desire – through new books I’d buy from the local bookstore (all from my hard week’s writing work). Months passed, and I realized how tough it really is to be a freelance writer. It took perseverance, commitment, and passion to weave through words. Months passed, and I realized how tough it really is to be a freelance writer. It took perseverance, commitment, […]
Gone are the days when coupons are cut out from newspapers and magazines. Online businesses have digitized the tactic. For customers, coupons are a lifesaver, enabling them to purchase favorite items with huge discounts. Use coupons as a way to promote your business and enhance customer loyalty. How to maximize your coupon page For many e-commerce sites, coupons encourage customer to shop more at your website. Coupons are a win-win situation for both businesses and consumers. If you want to boost your coupon campaigns, you have to start by creating appealing coupon designs. Laying down the basics, your coupon should contain important information such as merchant logos, a brief description, and emphasis on the discount or amount off purchases. Make sure to feature good brands in your e-store, since it not only encourages more shoppers to buy from you, but also strengthens your credibility as a coupon provider. Like all things on the Web, coupons need to be regularly updated, so check for validity and promo expiration. What customers get from coupons The most important part of any coupon campaign is how much the customers get when using your merchant coupons. Shoppers love discounts, so attract them to your site […]
So, if you are confident about your products and services and you don’t want to waste your time, take these learning into consideration and market wisely.
The Philippines is getting serious in promoting startups as a way to grow the economy. Through Senate Bill 2217 or the “Start-up Business Bill”, the government hopes to set a favorable business environment for budding entrepreneurs. Before you get too excited, there are some caveats to the program since it’s designed for those new in entrepreneurship. The start-up business bill was filed on May 2014 by Senator Bam Aquino and is currently awaiting passage into law. Indeed, it’s a very positive step in recognizing the contributions of startups in: Job creation Production Innovation Trade What’s a “startup”? According to the bill, “start-up enterprises” are newly registered businesses either in industry, agribusiness, and/or services. Digital startups are covered under this broad definition, which also spans offline and more traditional sectors. It includes all ownership types – from sole proprietorship, cooperatives, partnerships, to corporations. What does the bill mean for you? As a cyberpreneur, you’ll be exempt from paying taxes in your fist two years of business! It covers both national and local taxes. A tax break! How cool is that? You get to keep your earnings and reinvest it to grow your startup. It also gives you time to organize, develop, and learn what works for […]
Maybe you couldn’t get a straight answer from a client, or a team leader won’t send you a project document as promised. For all the benefits it brings to the company, there are still many people who resist sharing knowledge. At the heart of the resistance is the fear of change: what would happen if I share my knowledge – and more so, if I depend on another person’s knowledge? As Thomas Davenport notes in Ten Principles of Knowledge Management, “Sharing and using knowledge are often unnatural acts.” To make things more complicated, sometimes people won’t even admit or show resistance openly. Not wanting to share knowledge speaks a lot about the interests (sometimes conflicting and competing) of people in your company. Understandably, people have various reasons for resisting knowledge sharing as much as they have different stakes. Here are some common reasons for resisting knowledge sharing and the troubleshooting tips to address them. 1. Insecurity “I don’t want to share what I know because it may reduce my value or jeopardize my job security.” Guarantee that sharing knowledge won’t diminish anyone’s value – on the contrary, it would increase respect and trust. Your company could assign knowledge-sharing objectives to each employee’s […]
The rise of the Internet age has given us far more than just the capability to connect with friends or upload selfies online. It has also given modern entrepreneurs capabilities not possible several decades ago. As an online marketing consultant, one of the perks of my work is that it gives me a front row seat on the evolving landscape of business, and how the Internet is helping businesses who take the initiative of incorporating online elements in their operations. It also makes those that don’t obsolete in a matter of years and even months. Whether you have a primarily online or offline business, chances are Internet tools, widgets, plugins, apps and features play an important role in ensuring the success for your business. The following are some concrete examples: 1. Cheaper start-up cost The Internet has made starting a business simple and cheap. With just a website or even a fan page, you can already start a multitude of businesses – such as a bakeshop, an apparel store, or a bookstore – without the need for a brick and mortar office or shop. This also makes it very easy for you to test the validity of your business idea. […]
With the theme “Building inclusive economies, building a better world”, the 2015 APEC Summit that’s currently hosted by the Philippines puts emphasis on sustainable and resilient businesses. This extends to cyberpreneurs, who stands to benefit from APEC’s renewed push for liberalizing service industries. Gathering 21 member-economies from across borders of the Pacific Rim, Asia-Pacific Economic Cooperation (APEC) is where almost half of the world’s total trade happen. At first glance, it may seem that APEC is all about corporations, regulatory bodies, and economic ministries. But the importance of MSMEs (micro, small, and medium enterprises) in the region cannot be discounted. As highlighted by APEC’s Small and Medium Enterprises Working Group, MSMEs comprise over 97 percent of all enterprises and employ more than half of the workforce in the region. As many MSMEs move to the digital front, how can you benefit from APEC? 1. Join APEC start-up challenges Started in 2013, the APEC Start-up Accelerator Initiative is on a mission to match tech start-ups with possible mentors and funding opportunities. It offers hands-on business consulting among start-ups engaged in key innovation areas (such as interactive learning). The initiative has since sponsored six Asia-Pacific start-ups to participate in competitions held in Silicon Valley, helping […]
You may be a programming geek, a tech enthusiast, or a millennial with a dozen social media accounts. Or maybe it’s the other way around. Are you the type who can’t figure out what a hashtag does or how to log in to a secure WiFi network? As underwhelming as this sounds, cyberpreneurship isn’t so much about what you know or what you don’t know. The playing field, rules, protocols, and whatnot may be very different and boundless compared to a brick-and-mortar store, but cyberpreneurship is still anchored onto the basic qualities of being a successful entrepreneur. Let’s start by asking yourself three basic questions: How passionate are you to learn? What are the things you’re willing to risk? Are you committed to conquer challenges ahead? But wait. If you have answered these questions pretty well, don’t jump the gun just yet. Although they’re basic questions, it wasn’t meant to be that simple. Here’s what you need to do next: Dip your fingers in Most successful entrepreneurs didn’t only start young. They started small. Entrepreneurship, like creativity, can be a strand in people’s DNA that are more dominant in some people, surprisingly turning the ordinary into an enterprising opportunity. A case […]
The first thing your potential customer will probably do is visit your website. From that single visit, your customer will form opinions about your brand, product, or service. According to a Stanford Persuasive Tech Lab study, nearly half of all consumers (46%) said that a site’s design is the number one criteria when people are deciding whether a business is credible or not. If there is too much scrolling and clicking, or if the site is not well organized, the average consumer will navigate away after 60 seconds tops. Anyone can build a website these days, but it takes a skilled specialist to build a site that looks polished and professional. One glance could turn someone into a loyal customer, or force a person to click away. If your company is looking into the possibility of designing a new site, here are some of the ways it will help your business grow. Digital presence is everything A survey from Visible Logic found that almost 90% of respondents take a look at the website of every new product they purchase. People will turn to the Internet to research your brand and formulate their opinions – sometimes even long before they make a direct contact […]