#CyberpreneurPH Community

Starting a business isn’t easy, and sustaining one is even harder. How did Kimstore, an online marketplace for gadgets started by Kim Lato in 2006, grow from a humble Multiply outlet to one of the pioneers of e-commerce in the Philippines? Kim Lato talks about the challenges of starting and sustaining a business. Before Starting a Business When asked if she knew from the beginning that she was going to be an entrepreneur, Kim answered, “I came from an entrepreneurial family, so it was normal for me to see my parents running their own businesses. Then when it came time to start my own, it was easy for me to welcome the idea.” Multiply, which was where Kimstore started, was used mainly as a social networking website. So how did she think of using Multiply as a marketplace? “I had a pool of friends on Multiply, which at the time was the fastest-growing social network. Usually, people just blogged on it, but I thought, ‘Hey, I have friends on Multiply, so why not sell in this community?’ “So I started selling cameras, lenses, and other accessories. Then, people who bought cameras from me were also looking for phones and tablets, […]

The Philippines is getting serious in promoting startups as a way to grow the economy. Through Senate Bill 2217 or the “Start-up Business Bill”, the government hopes to set a favorable business environment for budding entrepreneurs. Before you get too excited, there are some caveats to the program since it’s designed for those new in entrepreneurship. The start-up business bill was filed on May 2014 by Senator Bam Aquino and is currently awaiting passage into law. Indeed, it’s a very positive step in recognizing the contributions of startups in: Job creation Production Innovation Trade What’s a “startup”? According to the bill, “start-up enterprises” are newly registered businesses either in industry, agribusiness, and/or services. Digital startups are covered under this broad definition, which also spans offline and more traditional sectors. It includes all ownership types – from sole proprietorship, cooperatives, partnerships, to corporations. What does the bill mean for you? As a cyberpreneur, you’ll be exempt from paying taxes in your fist two years of business! It covers both national and local taxes. A tax break! How cool is that? You get to keep your earnings and reinvest it to grow your startup. It also gives you time to organize, develop, and learn what works for […]

Maybe you couldn’t get a straight answer from a client, or a team leader won’t send you a project document as promised. For all the benefits it brings to the company, there are still many people who resist sharing knowledge. At the heart of the resistance is the fear of change: what would happen if I share my knowledge – and more so, if I depend on another person’s knowledge? As Thomas Davenport notes in Ten Principles of Knowledge Management, “Sharing and using knowledge are often unnatural acts.” To make things more complicated, sometimes people won’t even admit or show resistance openly. Not wanting to share knowledge speaks a lot about the interests (sometimes conflicting and competing) of people in your company. Understandably, people have various reasons for resisting knowledge sharing as much as they have different stakes. Here are some common reasons for resisting knowledge sharing and the troubleshooting tips to address them. 1. Insecurity “I don’t want to share what I know because it may reduce my value or jeopardize my job security.” Guarantee that sharing knowledge won’t diminish anyone’s value – on the contrary, it would increase respect and trust. Your company could assign knowledge-sharing objectives to each employee’s […]

There’s constant competition between brands for market domination. When companies are small, this can be done with quality improvements and price adjustments. But as businesses grow, there grows the competition too. The market battle becomes tougher. This requires taking extra moves in order to maintain and keep the customers interested. Brand awareness comes into play due to customers’ most important requirement that they’re usually not aware of (at least not always) – the emotional need. How to define brand awareness? Put simply, in the words of Jeff Bezos (the founder of Amazon): “Your brand is what people say about you when you’re not in the room.” One of the key steps in promoting a product is creating brand awareness – or the likelihood that consumers recognize the availability of a certain service or product. It is a rudimentary form of brand recognition. It’s important to distinguish it from brand recognition, although the difference between them is subtle. If the purpose of brand awareness is having customers keep coming back to you and having your products as their products of choice, then increasing it is extremely important. Here is what you can do to increase brand awareness. 1. Engage in social […]

Whether you’re posting on your social media accounts once a day or a few times each month, planning and plotting your activities in a social media calendar is a life-saver. A social media calendar gives a snapshot of when and what kind of content gets into which channel. It not only helps in publishing and tracking content, but serves to remind as well of business goals, target audiences, and expected outcomes. For the actual posting, you can easily automate the process using tools such as Hootsuite. Some businesses maintain a weekly social media calendar with details prepared in advance. They identify themes and organize posts around it. For others, a monthly social media calendar—with periodic and flexible updates—can be enough. Here are some basic rules when putting up your calendar. Post at the right time Any upcoming event (or trending topic) that your post could piggyback on? For ordinary days, what’s the best day of the week to engage your audience with the type of content you’re posting? “Monday” and “Friday” spell a huge difference in people’s psyche. People check Facebook 14 times on average and spend 30 minutes on it each day with peak times at bed time and […]

Pokémon Go is nothing short of a worldwide craze. For the uninitiated, the game requires you to be alert to spot Pokémons and catch them with Poke Balls. There are stubborn Pokémons that can use up your Poke Balls and escape when captured. To get more balls and other helpful items (such as potions and eggs), you have to find Poke Stops. But there’s more to it than just an AR-enabled game. It’s turning out to be a business opportunity as well, especially for brick-and-mortar businesses such as restaurants. For cyberpreneurs, there are also great lessons to learn. Here are some. 1. Take more of the same to evolve A Rattata again? You may think you’re getting more of the same, and might even be tempted to pass up such leads. However, like your Pokémons, you can only evolve into something bigger and stronger if you’ve paid your dues (not necessarily with candies). For now, you may be struggling with your seventh blog post for a client about Creatine health benefits. But one day, you might have an online PR empire of your own to run. 2. Bring opportunities to where you are You can get the same opportunities without going […]

Already secured a domain name for your business? After using it for your website, the next thing you’d want to do is to set up your custom email. This means receiving and sending mail as juan.delacruz@customdomain.com rather than from a generic Gmail or third-party account provider. Having this ability sets you apart as a serious business, however limited your initial offerings or small your initial market is. The great Zoho option If you’re looking for a free service to customize your email from your domain name, Zoho is your best option. You can create up to 25 free accounts for your domain in Zoho. At no cost, there’s really no better deal since it also gives you POP/IMAP, Active Sync and configuration settings. To link your domain with Zoho and set up as an administrator, follow the detailed steps provided by Zoho. Forwarding emails to Gmail If you’re one of the many people that depend on Gmail, you can automatically forward emails you receive from your custom email account in Zoho to your existing Gmail account. Follow these steps to configure your account. 1. From your Zoho inbox, click the settings icon, and then click Settings. 2. Under Mail settings, […]

There have been substantial changes in the global marketplace over the past decade. It has undergone a major shift, and businesses today are not limited by geographical location or borders. The only things that count are the amount of willingness and creativity in adapting to new technologies, and finding new ways for using them to your own advantage. Business owners and entrepreneurs who want to launch an eCommerce business should know something about the eCommerce industry and what it takes to achieve and maintain success in it. The eCommerce Industry There appears to be no essential limit to strong and steady business growth in the eCommerce industry. In the past decade, all vital metrics in the eCommerce field have increased, and with a broader reach and lower startup costs, more and more entrepreneurs are switching to online retail. According to facts presented by BusinessInsider, people aged 18 to 34 remain to spend more money online than any other age group, and the majority of online shoppers tend to have incomes higher than typical (above $75,000). If you have an idea for starting an online eCommerce business or launching an eCommerce branch of an existing brick-and-mortar store, the time to do it […]

Could your startup idea thrive despite the market competition? You need to check if there’s opportunity to gain ground in your area. See how you’re likely to fare, based on Philippine Roadmap for Digital Startups data!

What does it take to turn someone into a paying customer? More importantly, in the face of competition, how can you make customers loyal to your business? Getting the answers to these million-dollar questions would pave the way for your business to grow. Big businesses commission market research to learn such information. From its results, they can decide which trends, expectations, and segments to pursue. Having access to such insight can greatly improve products or services, and help affirm which has the most profit potential. As defined by Investopedia, market research is a way for businesses to “discover who their target market is and what these consumers think about a product or service.” For many budding cyber businesses, there’s usually no budget for formal market research. Good thing is, by just being in front of you computer screen, you already have access to a wealth of data that’s as helpful as any expensive FGDs or UAI studies. With a trained eye for detail, here’s how you can do market research with a shoe-string budget. Crowd-source for appeal With crowd-sourcing, the general idea is to follow the wisdom of the crowd. Platforms such as Kickstarter can help you test your innovation. With no money spent, you could […]

I’m a Filipino based in Taiwan, while my client is a Ukrainian located in France. We meet for the first time over a video call. I greet her with a “Good afternoon!”, and she thanks me for staying up late to meet with her. In my years of freelancing and working with multinational companies, I’ve dealt with clients in many parts of the world – the United States, China, and the Middle East – strictly online. Technology has eased barriers in communication across cultures. But we’re still fallible to misinterpret, misjudge and mistrust one another. The distance and time zone separation, the complexity of the work involved, and personal preferences make it harder to connect without the face-to-face dimension. So it’s really important to keep communications at a professional level. Try these 5 tips: 1. Have a work plan “What gets measured gets done” – especially if it involves billable hours. Spell out what your expected roles are, as well as your client’s responsibilities. It could be a short agreement or a detailed project plan complete with multiple milestones and deliverables. This sort of work plan protects you from out-of-scope requirements, sudden reshuffling of priorities, and other arbitrary demands. Have this plan signed […]

Truth be told, the thought of making a career shift – from the office cubicle to my home desk – as a freelancer/cyberpreneur has always lingered in my mind ever since I learned about the concept some years ago. I’ve felt that working from home was an ideal setup. At least for me though, a shift that’s not in the immediate future, but after x number of years. With that in mind, I had a plan – not properly drawn out, but all there nevertheless. Building the foundations For the past 3 years or so, I began to establish the foundations of that possible next career phase. I looked for writing contributions, both unpaid and (especially) paid ones. I completely overhauled my old blog, as I migrated the site to a new domain and a new hosting service. I did so, for my site to have ads for some additional revenue. Then early this year, I made the move to get myself registered with the Bureau of Internal Revenue (BIR) as a part-time freelancer. Or as the BIR would classify freelancers, a professional. It was originally intended to fulfill the requirements of some publications that freelancers like myself should have official receipts to issue. But I was mindful at the same time that I would […]