#CyberpreneurPH Community

You’ve probably noticed how SEO is getting more attention from the media. Some even say that SEO is dead, and that investing in it is like flogging a dead horse. But these statements are wrong because SEO is more alive than ever. However, people are ignoring this rich advertising possibility because of these rumors. Many statistics are saying otherwise. The truth is that SEO can help you to expand your business, improve your marketing strategy, and make a bunch of money. Here are some of the most important reasons why you should develop a proper SEO strategy. Marketing benefits If you are not interested in SEO, you’re missing a great marketing opportunity. Google algorithms are based on its principles. Surely, you want your website to rank as high as possible. People browsing the Net are not checking only one term on one website – they try different websites and modify their search terms. So, what can you do? You can offer your customers a great variety of material. This way, if they modify the term, your page will appear, again and again. Google will notice this and you will be one step closer to appearing on the first page. The rise of online customers It […]

By using Customer Relationship Management (CRM) software, many small businesses have become more efficient and have since fast-tracked their digital transformation. A CRM for small businesses provides one-stop shop to record customer interactions, manage communications, and align internal processes for an improved customer experience. But with varying features – from business forecasting, contract management, to call center handling – how do you make sure that your investment in a CRM system is worth its buck? In terms of return on investment, G2Crowd‘s latest survey reported that it could vary from as early as 3 months to as much as two years time. If you’re a small business owner, it’s especially important to choose a system that fits your needs and hits the ground running. When deciding which CRM to choose, you can’t go wrong in prioritizing these elements: Easy to learn and use Some are put off by outdated-looking user interfaces in legacy CRM systems. Confusing UI and cluttered forms add to the steep learning curve that makes many CRM implementation fail. Per data from G2Crowd, some CRM for small businesses have adoption rates that fall below 50%. As with anything, complex is not necessarily complicated – so simplicity is […]

In today’s vibrant online market, it’s not enough to create content for your customers and audience through your website or blog. There needs to be an interaction done to establish your brand as a thought leader and as a trustworthy creator of yummy treats. But how do you reach your audience effectively at social media? Here’s a low down of some tips that you can use: 1) Take great photos of your products. The first impression you make using your products will be the first step of convincing potential customers to buy it.  This can be done by hiring a professional photographer to take art-directed shots of your food to make it appetizing on social media. For a more budget friendly approach,  you can get inspiration from food photographers online and take your own shots. Many free photo editing apps are available for smartphones to help you post-process your shots in an instant. This is also convenient since you can upload it immediately upon shooting and post-processing. 2) Follow influencers, media, and potential customers who fall under your target market. Doing this can not only make these people notice your brand, it can also help you gauge what type of content they like […]

There have been substantial changes in the global marketplace over the past decade. It has undergone a major shift, and businesses today are not limited by geographical location or borders. The only things that count are the amount of willingness and creativity in adapting to new technologies, and finding new ways for using them to your own advantage. Business owners and entrepreneurs who want to launch an eCommerce business should know something about the eCommerce industry and what it takes to achieve and maintain success in it. The eCommerce Industry There appears to be no essential limit to strong and steady business growth in the eCommerce industry. In the past decade, all vital metrics in the eCommerce field have increased, and with a broader reach and lower startup costs, more and more entrepreneurs are switching to online retail. According to facts presented by BusinessInsider, people aged 18 to 34 remain to spend more money online than any other age group, and the majority of online shoppers tend to have incomes higher than typical (above $75,000). If you have an idea for starting an online eCommerce business or launching an eCommerce branch of an existing brick-and-mortar store, the time to do it […]

Businesses only become sustainable when its customers are happy. But even when it happens, this stage is still very temporary. When customers sense they’re worth nothing more than their money to you, they’ll shop around and go to where they feel they’re valued the most. Customer satisfaction should be a cornerstone of your brand. With the global market today, competition is everywhere. Since the market has gone online, it’s harder to build trust between the customer and the business. With a well-developed brand, it’s easier to spot if a certain product or service being offered is reliable, or if it is a sham. Here are some tips to consider in ensuring customer satisfaction and establishing a trustworthy brand for your business: Be accessible Customers want to know the fine print about your business. Make sure to have your communication lines open – listing your social media accounts, hotline numbers, and even operating address makes a huge difference. Return the favor by assisting them and eliminating their worries. This would lead to your brand’s credibility. Be honest Being open about both your business’s strengths and weakness (or more aptly, your limitations) lets your customers know you have their best interest at […]

Whether you’re posting on your social media accounts once a day or a few times each month, planning and plotting your activities in a social media calendar is a life-saver. A social media calendar gives a snapshot of when and what kind of content gets into which channel. It not only helps in publishing and tracking content, but serves to remind as well of business goals, target audiences, and expected outcomes. For the actual posting, you can easily automate the process using tools such as Hootsuite. Some businesses maintain a weekly social media calendar with details prepared in advance. They identify themes and organize posts around it. For others, a monthly social media calendar—with periodic and flexible updates—can be enough. Here are some basic rules when putting up your calendar. Post at the right time Any upcoming event (or trending topic) that your post could piggyback on? For ordinary days, what’s the best day of the week to engage your audience with the type of content you’re posting? “Monday” and “Friday” spell a huge difference in people’s psyche. People check Facebook 14 times on average and spend 30 minutes on it each day with peak times at bed time and […]

From the fixation of businesses in recent years with millennials (those born between the early 1980s to mid-1990s), many are now shifting their attention towards the millennials’ successors: Generation Z. How can products, services, and marketing approaches be devised to attract this new target population? Gen Z is generally the future of retail. Born after 1996, this emerging generation has a new worldview and different expectations as customers compared to generations prior. Marcie Merrimen, executive director of growth strategy and retail innovation at Ernst & Young mentioned to Business Insider that “if you see it from a spending perspective, teens or Gen Z are millennials on steroids.” Important Generation Z Characteristics that Businesses Should Know About Gen Z’s non-traditional mindset and different communication styles pose challenges to reach out to this population effectively. Gen Z are the most influential group of technology trendsetters, offering a prequel to predict upcoming trends in the aspects of retail, technology, and consumer behaviour. Hence, it is important for businesses to understand key characteristics that make them stand out from the past generation of consumers to identify effective ways to approach this generation. Despite sharing many similarities with millennials, there are also key distinctions that […]

The website for your online business is not just about selling. It’s also for finding the right customers, influential people, and other websites that can promote you. Your marketing team should be spot on in finding online opportunities for maximizing exposure of your products or services. But how can they do this? Here are some actionable steps from the speakers of PeepCon 2016, the Philippines’ premiere search engine optimization conference organized by GDI Online Marketing. The event featured internationally acclaimed SEO experts such as Mike King, Dan Petrovic, Jon Cooper, and Jason Acidre. UX signals search engine about the quality of your content. User experience (UX) is a big indicator for search engines if you have a high quality website that they should rank higher for related keywords to your business. If you have your own e-commerce site, build your customer journey in the most convenient way. Do you have all the information that customers need in one page, or do they have to jump to different pages just to find relevant content? They may also leave your website because it takes too long to load, which is a big consideration due to the internet speed in the Philippines. Stop […]

The rise of the Internet age has given us far more than just the capability to connect with friends or upload selfies online. It has also given modern entrepreneurs capabilities not possible several decades ago. As an online marketing consultant, one of the perks of my work is that it gives me a front row seat on the evolving landscape of business, and how the Internet is helping businesses who take the initiative of incorporating online elements in their operations. It also makes those that don’t obsolete in a matter of years and even months. Whether you have a primarily online or offline business, chances are Internet tools, widgets, plugins, apps and features play an important role in ensuring the success for your business. The following are some concrete examples: 1. Cheaper start-up cost The Internet has made starting a business simple and cheap. With just a website or even a fan page, you can already start a multitude of businesses – such as a bakeshop, an apparel store, or a bookstore – without the need for a brick and mortar office or shop. This also makes it very easy for you to test the validity of your business idea.  […]

There’s this old idea in Silicon Valley that says: “hire slow, fire fast”. However, this idea doesn’t work with a startup. You would need as many good hands as possible to keep your ship from sinking. So instead of hiring less people and firing more, you need to “hire fast, fire fast”. As much as possible, retain all your good employees and weed out the bad ones, which could heavily affect productivity. Instead of firing someone, what you need to do is screen your potential employees before signing their work contract. What to look for in a potential employee In an interview, every person you shake hands with seems to be a pretty good candidate for the job. You would want to hire everyone that comes through that door (if you have the budget for it, why not?). Interviewees might have experience, but they might not have long-term commitments nor willingness to adapt to your work environment or the demands of the industry. What you need is an employee that has 5 or more of these traits to help man your startup: Drive Startups need manpower that would help the company move forward. Even if it is outside the job […]

A lot of local businesses are opting to use personal profiles as their business’ main marketing account in Facebook. This is very risky and ultimately counterproductive. Here are several reasons you shouldn’t do it: Reason # 1 This is against Facebook’s terms of service. Your account might get DELETED anytime. They have already deleted many of these the past couple of years. If you’re using your account to represent something other than yourself, you could permanently lose access to your account if you don’t convert it to a Page. via Facebook Reason # 2 Friend limit is only up to 5,000. Local pages can have 10,000 fans or more. Reason # 3 There is no engagement insights in your personal profile. You won’t be able to analyze how many people see your posts, the age range or location of most of your fans, the best time to post, the best content to post, and the like. Reason #4 Advertising features are very limited in personal profiles. You won’t be able to ramp up your business exposure, if so. Reason #5 Additional tabs are only available in Facebook Pages, such as business event calendar, top fans tab, quiz tab, polls, and more. . […]

Starting a business isn’t easy, and sustaining one is even harder. How did Kimstore, an online marketplace for gadgets started by Kim Lato in 2006, grow from a humble Multiply outlet to one of the pioneers of e-commerce in the Philippines? Kim Lato talks about the challenges of starting and sustaining a business. Before Starting a Business When asked if she knew from the beginning that she was going to be an entrepreneur, Kim answered, “I came from an entrepreneurial family, so it was normal for me to see my parents running their own businesses. Then when it came time to start my own, it was easy for me to welcome the idea.” Multiply, which was where Kimstore started, was used mainly as a social networking website. So how did she think of using Multiply as a marketplace? “I had a pool of friends on Multiply, which at the time was the fastest-growing social network. Usually, people just blogged on it, but I thought, ‘Hey, I have friends on Multiply, so why not sell in this community?’ “So I started selling cameras, lenses, and other accessories. Then, people who bought cameras from me were also looking for phones and tablets, […]